Exercising your right of withdrawal

Would you like to cancel your order?

The law grants you a right of withdrawal. We fully respect this right and do everything we can to handle your request simply and quickly.

Before you confirm, a few essential points:

The right of withdrawal lets you change your mind about your purchase without having to give a reason:

• You have a period of 14 days from receipt of your order to exercise this right.
• Certain products are excluded, in particular wines purchased through en primeur sales or personalised orders. Check the applicable conditions before confirming.
• Products must be returned to us in their original condition, unopened and untouched.

To process your request as quickly as possible, please complete the form below. Once your request has been recorded, our customer service team will send you a confirmation by email and guide you through the return and refund procedure.

So that your request can be handled without delay, please gather the following before you start:

• Your order number, available in your order confirmation or your customer account
• The billing email address associated with the order

Your satisfaction remains the absolute priority of every team at Millésima. Thank you for your trust.