The advice of a specialised assistant, available at any time

Thousands of references, just one question to ask. Our assistant guides you to the right product in a matter of seconds, 24/7.

Virtual assistant

What the assistant does for you

Food & wine pairings

Describe your dish or your menu, and the assistant will suggest the most suitable wines for your table.

Find the right wine for you

Budget, colour, occasion, tastes: ask your question in your own words and receive a tailor-made recommendation.

Product information

Characteristics, comparison with other products, serving temperature: get precise answers on any reference in our catalogue.

How does it work?

Ask your question

Simply type what you are looking for: "a light red to pair with salmon" or "a great Bordeaux under €80".
The assistant analyses and advises

It explores thousands of references, takes into account your constraints and preferences, and offers you a well-reasoned selection in just a few seconds.
Refine and order

Fine-tune your request at any time, compare options, check availability and place your order directly from the interface.

Virtual assistant

Frequently asked questions

Do I need to create an account to use the assistant?

No. The assistant is freely accessible, with no need to create an account beforehand.

In which language can I communicate with the assistant?

The assistant is multilingual and adapts to the language in which you write. Whether you express yourself in French, English, German or any other language, it will do its best to provide you with a relevant answer. However, please make sure you are on the website of the country in which you reside when chatting with the assistant, so that it can respond correctly — especially regarding questions about services and delivery.

Does the assistant replace the Millésima advisors?

No, and that is not its purpose. The virtual assistant is a complement to the human expertise of our teams. It provides immediate and always-available help, but in no way replaces the personalised guidance of a Millésima advisor, whose experience, sensitivity and palate remain irreplaceable.

Are its answers always accurate?

The assistant relies on a rich and rigorously built database, but it is not infallible. Like any artificial intelligence tool, it may produce approximations or imperfect answers. We encourage you to consider it as an informed guide rather than an absolute source. If in doubt, our advisors remain at your disposal to confirm or refine a recommendation.

Why do answers sometimes take a little while to be generated?

The assistant may sometimes take a few extra seconds to respond, particularly for the most complex queries. This is a deliberate choice: we have prioritised the quality and depth of analysis over speed at all costs. A slightly longer response time is a guarantee of a more thorough and relevant recommendation.

Is my personal data collected?

No. The assistant does not collect any personally identifiable data.

Does the assistant cover the entire Millésima range?

Yes. The assistant covers the entire range offered by Millésima: still wines, champagnes, spirits and all other categories available on the website.